FAQ


Products, Price and Payment Information:-

For Men Hair Bonding in Ahmedabad :-

  1. Are You Doing Men Hair Bonding Fixing In Your Company? – Yes, We are doing.
  2. Is there any Demo Available about how i will look like ? – Yes.
  3. How My Hair Bonding Patch Will Apply? – There are 3 types to Apply Hair bonding Patch. With Silicon, With Glue Bar, And With Clip, Its Depend on your Choice and your hair growth.
  4. Hair Bonding Is non Surgical or Anesthesia Required? – No, Its totally non surgical process without any hurting.
  5. How much time i need to spare for Hair bonding? – Maximum 1 Hour Process.
  6. Do i Get Natural look After Hair Bonding? – Yes, You Will get absolutely natural look.
  7. Which Product Are You Using For Apply Hair Bonding Patch? – We are Using USA Imported Products Which are Specially made for Hair Bonding and Skin.
  8. Which mode of payment you accept?- We accept Cash, Bank Transfer, Paytm**, Indian Credit and Debit Card** (**2% Extra Charge From Payment Gateway Company).
  9. Is there any consulting charge for more information about hair bonding?- No, Its Totally Free.
  10. Is there any EMI Options available for Hair Bonding?- Yes, you can pay by credit card and after you can do EMI on your credit card payment. (Depends on Bank credit card Who Give this facility)

For Women Hair Products (For Export) :-

  1. What Is INR Currency ? – Indian Rupee, Our Country Local Currency.
  2. After placing an offline order by Bank Transfer, how many days do i need to transfer order amount to your bank account?
    You need to make payment within 2-3 working days by your selection method once you place an order, if you will fail, your order will cancel without any prior notice.
  3. Can i Collect the order From your Company? – No, You have to place & Pay for order via offline orders by Email.
  4. Which mode of payment you accept?- We accept Cash in INR, Bank Transfer, PayPal, Paytm**, Indian Credit and Debit Card** (**2% Extra).
  5. How Much Import Duty I need to Pay ?- There is Different percentage in all country.
  6. I am from USA, Britain, Africa or European Country or any other countries can i place an order?
    Yes, you can place an order from any where in the world, we are exporting order to worldwide. Please remember we will not ship order on P.O. Box address.
  7. Fraud Alert:-
    Don`t try to buy from any illegal or stolen card or any other method, if we get doubt will take legal action, If we received payment in our PayPal account, And if we have got any doubt about payment or order seems like suspicious, Hairwala reserve all rights to cancel order and keep payment on hold and inform to PayPal for investigation. Your order will neither fulfill nor refund until PayPal or any other companies investigation Completed.

Login And Order Placing:-

  1. Can i order hair products which is not on your websites:- Yes, You Can, We have large products range. If you can not find it, In such cases please inform us, We will update our website in same day and after you can place order as per your demand.
  2. How many days will i will get my products?
    Standard Non customize/Customize Small order:- Order processing time will 3 to 10 days, Once your order ready to ship we will send it via DHL Express with 2-5 days delivery (If custom or other authority clear products on time without any other clarification) or Standard delivery with 7-25 days delivery which you selected when checkout, You will receive an email with your order tracking number announcing that your order has been shipped. Please remember we will not ship order on P.O. Box address.
  3. Which Country do you exporting?
    We are exporting worldwide.
  4. Can i request to ship my order from other than of my billing address?
    Yes, In Some Cases, But We reserve all rights for that.
  5. What if i forget my password which is register to your website?
    Please click on forget password link in login section, you will get request to reset password link to your register email id.
  6. Once i place an order, can i cancel the order?
    Yes, You Can, You have to send us an email for cancellation request from your register email id within 12 hours, we will issue refund as per our Terms and conditions. After 12 hours no refund will be process.
  7. Can I pay by check?
    We currently accept checks Which Are Issued From Indian national bank.

About Hair Quality:-

  • Satisfaction Guaranteed.
    You will be satisfied with our skilled workmanship, you will be happy when you receive the products from us which can be fulfilled your high expectations.
  • What is the difference between Remy and Non Remy hair? :-
    REMY:- The head and tail of the hair is kept in same order. Cuticles are not removed and are in same direction.
    NON-REMY:- The head and tail of the hair is mixed.
  • What is weft? :-
    Machine weft – The hair which is sewn with machine at the top is known as machine weft
  • What is the color of my order? :-
    Naturally The Indian women hairs are approximately 50 to 85 % are natural black And approximately 75 to 100 % natural brown so in your orders would be approximately.
    “Natural Black”
    “Natural Brown”
    “Natural Gray”
  • How often should I wash/shampoo my Virgin Natural hair? :-
    Wash it as often as you like and condition when possible, remember this hair is very strong and durable. We recommend that you shampoo your extensions at least once a week. Be careful to pay attention to your natural hair underneath, making sure to dry it properly to prevent mildew.
  • Will the hair look exactly like the hair in the picture? :-
    The picture is to give an idea of our hair’s texture. There will be slight variations between the hair you receive and the hair featured in the photo since each hair bundle is collected from an individual donor. We will select hair bundles that blend well together for you so that you have a very similar hair weave hair install all round.
  • Can the hair be dyed/colored? :-
    All of our hair products can be colored or lightened. We highly recommend a color preview test on a swatch of hair to see how your new color will look. Most importantly, use the services of a professional colorist to dye your hair extensions.
  • Why the colors of hair extension don’t seems exactly as the pictures show or description says?
    The different monitor has different display. And every time may be the same color will have a little color differential. Please ask a help from the hair dresser for the color’s code as the international color swatch says.
  • Can they be straightened, curled? :-
    Treat the hair as if it is your own. Use a flat iron/straightener or tongs, even when fitted, but as with your own hair, never use hot tools too often as you could do the hair and it will not last as long.
  • Can I wash & blow dry the hair extension? :-
    Yes. You can wash them as you would with your own shampoo and conditioner. The extensions can be blow dried on low setting, but it is not recommended to do it too often. It is best to let your hair extensions dry naturally after washing them.
  • What is the difference between Human hair Vs Synthetic hair? :-
    Human hair has natural protein. It is easy to tell by burning and smell, human hair will be ash, which will go away after pinching. Human hair will smell foul. When burning, the human hair will show white smoke.
    Moreover, human hair may have very few gray hair and split end. It is normal and not a quality problem.
  • Where I have to complaint if my order is not similar to the sample or previous order?
    Its not a Industrial products so that it could not be the same in size or all in same as every time. Its a natural collection from different type of women so we could not give you any guarantee or warranty on the view of texture type or quality, But We can give you Guarantee about you will get High Quality Premium Natural Hair Products.
  • How to measure the hair extensions? :-
    Sizes measured from the top to end of the bottom, and for curly and wavy texture stretch the hair from top to bottom.

**Please read our Terms and Conditions before place and order.